Remote support you can prove.
Fast, modern remote desktop for the people who are accountable for what happens on the other end. SmartView gives your technicians instant, high-fidelity control of any machine — attended or unattended, all the way down to the login screen — while every session is consented, governed, and recorded to a tamper-evident trail.
Support at the speed your team expects. Evidence at the standard your clients, auditors, and security team require.
Most remote-access tools optimize for the first thirty seconds and forget everything after. SmartView is built for both: effortless in the session, undeniable afterward.
Remote control that just works — everywhere
- Full remote desktop with keyboard, mouse, multi-monitor, and clipboard.
- Unattended & session-independent access — reach a machine even when no one's logged in, including the lock and login screens, and keep the session alive when RDP drops.
- Low-latency streaming over a modern WebTransport pipe with adaptive quality — smooth on a LAN, resilient on a bad connection.
- Browser or desktop app — start a session from anywhere, nothing to pre-install for the viewer.
Governance built in, not bolted on
- Consent, on your terms — attended prompts for shared machines, unattended policy for servers, and governed break-glass for emergencies.
- Role-based access and per-device policy, with a reason or ticket required before sensitive sessions.
- Credentials and access stay controlled — the right people, the right machines, with a record of why.
Proof, by default
- Every session captured to a masked, tamper-evident transcript — who connected, to what, when, why, and what they did.
- Cryptographically attested session records and a shareable Trust Portal turn "trust us" into "here's the signed proof."
- Turn remote support from a liability into an audit asset.
An assistant in the session
SmartView's built-in copilot reads the endpoint's real state and suggests the fix — so techs act on evidence, not guesswork — while every AI-suggested action runs through the same consent, policy, and audit path as a human's.
AI that helps, and stays inside the guardrails.
A single, zero-prerequisite agent — one executable, no runtimes to install — that keeps itself current. Roll it to one machine or ten thousand; enrollment is a one-liner.
MSPs, IT teams, and security-conscious organizations that need to support endpoints and servers fast without giving up visibility, control, or an audit trail — and who increasingly have to prove their remote-access controls to clients and regulators.
See the machine. Govern the access. Prove every session.
SmartView is coming soon — talk to Microfixx to get early access.